|
If I am a current Y member does my membership include the Bettendorf Family YMCA Branch?
YES! A Scott County Family Y membership enables you to use all the YMCA facilities in the Quad Cities.
Do the employees at Genesis have to join the Y to use the facility?
YES! Genesis is a proud corporate partner with the Scott County Family Y. Please contact your Human Resources representative for more info, or inquire at the YMCA Welcome Center.
If I am a member of the Two Rivers YMCA (Moline) does my membership allow me to use the Scott County Family Y?
YES! A YMCA membership enables you to use all the YMCA facilities in the Quad Cities. The Scott County Family Y and the Two Rivers YMCA have developed a reciprocating membership agreement that allows members access to all Quad Cities YMCA facilities.
I would like to join the YMCA, but I cannot afford the membership fees. Can you help?
The Scott County Family Y offers quality, affordable programs and services designed to benefit people of all incomes and backgrounds. Through the YMCA’s annual Partners with Youth Campaign, generous contributions from YMCA members, individuals, corporations and with the support of the United Way, the YMCA insures that no one is turned away due to an inability to pay a fee. Financial assistance is available to qualifying individuals.
When was the Bettendorf Family YMCA Branch open for member/community use?
The Bettendorf Family YMCA opened in September 2004.
How much does a membership to the Scott County Family Y cost?
In order to better serve the needs of our dynamic community, the Quad Cities YMCA has instituted a Build Your Own membership model called "Your Y-Your Way." To find out more about this structure, click here.
Can I join the Y as a single facility user? (I.E. Become a member of one facility at a reduced fee.)
When you join the Scott County Family Y, you become a member of our association of YMCA’s. This allows you facility access at all branches and programs and services throughout all of Scott County.
Will babysitting or childcare be available at the Bettendorf Family Y?
Babysitting (6 weeks – 6 years of age) will be scheduled and available in our “Family Services” Center and will be included at no charge for all Family memberships. This is a member service while you are working out or in a program. A program fee will be assessed for other Y memberships.
Where does my membership fee go?
Membership fees cover the costs incurred for ensuring that your YMCA is able to offer you a quality facility with quality programs and services. Those costs include staffing, maintenance, operations and equipment.
Why does the YMCA raise its rates every year, and are you going to continue to do so?
The YMCA has had a practice of making modest annual increases. Members may anticipate that practice to continue to meet increasing operating costs including increased utility costs, as well as the cost of maintaining a strong staff team.
Is the money I pay used only at my branch?
The Scott County Family Y is an association of YMCAs. As such, our organization is operated as a single entity to allow us to maximize efficiency and resources, ensuring that each of our branches remains strong to meet the needs of the community.
If I am not happy with the rate, what can I do?
We value your membership and will do all that we can to keep you satisfied. However, if for some reason you are not satisfied with your membership, the YMCA offers a satisfaction guarantee and we will refund the unused portion of your membership. We welcome all to participate and offer a scholarship program for those in financial need. More information is available at the Welcome Center of each branch
What types of operating costs does the rate increase cover?
The main operating expense covered by the membership rate increase is staffing expenses. Hiring and retaining quality staff in today's competitive job market is increasingly expensive. In addition, the very nature of YMCA facilities, programs and services is staff-intensive, from the Welcome Center attendants when members walk through the door to lifeguards in the aquatic center to facility maintenance staff and beyond.
I know the YMCA raises funds to support community outreach activities. Will my money go to those activities?
No. Funds for community outreach programs and services are raised independent of membership fees through our annual partner campaign and other private donations. If you are interested in supporting those activities, contact the financial development representative at your branch or the Association Financial Development Department at 563-322-7171.
I already give to the scholarship fund at the YMCA. How does that money differ from my membership dollars?
Financial assistance dollars are people dollars—funds used to support people directly through membership and program scholarships or indirectly by underwriting critical programs—particularly for youth—that are not self-supporting.
Am I paying for all the new improvements I see around the Y?
A portion of membership fees are used for routine maintenance to ensure the quality of the facility. While some of your fee is also used to fund improvements, a good portion of the improvements are funded with donated dollars.
Doesn't the YMCA receive United Way funding? Where do those dollars go?
The YMCA does receive funding from the United Way. All of those dollars are used for specific youth programs. Not for memberships. The United Way has very specific guidelines for how those funds may be used and the YMCA complies with those guidelines in all cases.
I only use a certain facility or equipment. Why can't I pay a prorated fee and not use all services?
Several years ago, members were surveyed and a majority preferred an all-inclusive membership over an "a la carte" membership. As a result, we restructured our membership package to its current format. Follow-up surveys indicate that we are currently meeting a majority of members' needs with this package. Offering a menu of different membership options also poses major problems with limiting access to our facilities. Retrofitting our facilities and adding staff to administer multiple membership tiers would increase costs for all membership types.
|
