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If I am a current Y member does my membership include the Bettendorf Family YMCA Branch?
YES! A Scott County Family Y membership enables you to use all the YMCA facilities in the Quad Cities.
Do the employees at Genesis have to join the Y to use the facility?
If I am a member of the Two Rivers YMCA (Moline) does my membership allow me to use the Scott County Family Y?
YES! A YMCA membership enables you to use all the YMCA facilities in the Quad Cities. The Scott County Family Y and the Two Rivers YMCA have developed a reciprocating membership agreement that allows members access to all Quad Cities YMCA facilities.
I would like to join the YMCA, but I cannot afford the membership fees. Can you help?
The Scott County Family Y offers quality, affordable programs and services designed to benefit people of all incomes and backgrounds. Through the YMCA’s annual Partners with Youth Campaign, generous contributions from YMCA members, individuals, corporations and with the support of the United Way, the YMCA insures that no one is turned away due to an inability to pay a fee. Financial assistance is available to qualifying individuals.
When was the Bettendorf Family YMCA Branch open for member/community use?
The Bettendorf Family YMCA opened in September 2004.
How much does a membership to the Scott County Family Y cost?
As of April 2006 the membership rates are: Youth $13.75 month ($165 year), Adult $34.50 month ($414 year), Family $52 month ($624 year), Single Parent Family $42.50 month ($510 year), College $23.75 month ($285 year), Senior Adult $26 month ($312 year) and Senior Couple $39 month ($468 year).
What is the official name of the YMCA facility that is being built in Bettendorf?
Bettendorf Family YMCA a branch of the Scott County Family Y.
Will my YMCA membership fee increase because of this new Y facility?
The fee increases will be minimal compared to the quality and value of services being extended to Y members. Scott County Family Y members will have facilities to use and enjoy at the Davenport Family YMCA, North Family YMCA, West Family YMCA, Bettendorf Family YMCA, YMCA Camp Abe Lincoln’s aquatic complex and the Two Rivers YMCA in Moline.
Can I join the Y as a single facility user? (I.E. Become a member of one facility at a reduced fee.)
When you join the Scott County Family Y, you become a member of our association of YMCA’s. This allows you facility access at all branches and programs and services throughout all of Scott County.
Will babysitting or childcare be available at the Bettendorf Family Y?
Babysitting (6 weeks – 6 years of age) will be scheduled and available in our “Family Services” Center and will be included at no charge for all Family memberships. This is a member service while you are working out or in a program. A program fee will be assessed for other Y memberships.
What programs will be available at this new facility?
YMCA programs that we currently provide will be included at this new facility. In addition to programs at Y facilities, the Scott County Family Y provides programs and services throughout Scott County at various locations. See the YMCA program brochure for specific class offerings.
What will the hours of operation be at the Bettendorf Family Y?
September through May Schedule: Monday – Friday, 5am – 9pm, Saturday, 6am – 6pm, Sunday, 12pm – 5pm
June – August Schedule: Monday – Thursday, 5am –9pm, Friday 5am – 8pm, Saturday, 6am – 4pm, Sunday, 12pm – 5pm
Will there be upgraded adult locker rooms, like the fitness centers at the Davenport branch?
All adults will have upgraded access to amenities such as steam, sauna, and whirlpool. The men’s and women’s fitness centers will only be located at our Davenport Branch.
Will there be extra fees to use certain parts of the YMCA facility?
Your YMCA membership gives you access to the whole YMCA facility during scheduled days and times.
Will there be fees for programs and classes, such as swimming lessons, fitness classes and personal training?
YMCA member benefits include use of the facility and land aerobic classes at no additional charge. But, members receive a special member rate for all additional programs the YMCA offers. Please refer to the Member & Program Brochure for specific details related to program fees and all member benefits.
Where does my membership fee go?
Membership fees cover the costs incurred for ensuring that your YMCA is able to offer you a quality facility with quality programs and services. Those costs include staffing, maintenance, operations and equipment.
I've read that the YMCA has built new branches. Does this increase pay for those?
Dollars to fund the construction of branches comes from charitable contributions. While you are not paying for the branches, you will benefit from them because your membership allows use of any Scott County Family Y membership branch.
Why does the YMCA raise its rates every year, and are you going to continue to do so?
The YMCA has had a practice of making modest annual increases. Members may anticipate that practice to continue to meet increasing operating costs including increased utility costs, as well as the cost of maintaining a strong staff team.
Is the money I pay used only at my branch?
The Scott County Family Y is an association of YMCAs. As such, our organization is operated as a single entity to allow us to maximize efficiency and resources, ensuring that each of our branches remains strong to meet the needs of the community.
If I am not happy with the rate, what can I do?
We value your membership and will do all that we can to keep you satisfied. However, if for some reason you are not satisfied with your membership, the YMCA offers a satisfaction guarantee and we will refund the unused portion of your membership. We welcome all to participate and offer a scholarship program for those in financial need. More information is available at the Welcome Center of each branch
Do I get more for my membership now that I am paying more?
Each year, the YMCA improves the quality of our programs, services and facilities. Your membership is good at all metro Quad City YMCA facilities, so as our association grows, so do your opportunities to take advantage of Y programs and services. We've upgraded and will continue to upgrade fitness equipment at all our facilities and continue to add new classes. In addition, the YMCA is providing more opportunities for families than ever before. Family games, family swim & gym time and teen programming are all providing economical and safe places for families to grow together. As always, your YMCA membership includes preferred pricing and registration, free adult fitness classes, and free participation in many youth programs and so much more.
What types of operating costs does the rate increase cover?
The main operating expense covered by the membership rate increase is staffing expenses. Hiring and retaining quality staff in today's competitive job market is increasingly expensive. In addition, the very nature of YMCA facilities, programs and services is staff-intensive, from the Welcome Center attendants when members walk through the door to lifeguards in the aquatic center to facility maintenance staff and beyond. The quality of each YMCA experience is dependent on many different staff members. The YMCA is not unaffected by increases in gas and electricity costs. Increased energy expenses impact our operating budget. But as responsible stewards, in all cases, we monitor expenses closely.
Why don't you offer couples rates, anymore?
We consider our rates fair and affordable for a broad cross-section of the community regardless of age. Across the YMCA movement a family is defined as a husband and wife (and their children – if they have any.) Since there may be people in any age group and any family type who desire to participate in YMCA membership but are unable to afford it, we offer scholarships on an individual basis, rather than offering a discount to an entire age group or type of family.
I know the YMCA raises funds to support community outreach activities. Will my money go to those activities?
No. Funds for community outreach programs and services are raised independent of membership fees through our annual partner campaign and other private donations. If you are interested in supporting those activities, contact the financial development representative at your branch or the Association Financial Development Department at 563-322-7171.
Why isn't the difference between the family rate and the individual rate greater?
The YMCA is an organization dedicated to building strength for everyone. However, because of community needs, we give special focus to youth and families by ensuring that our fees are and remain affordable to a broad cross-section of these two groups.
I already give to the scholarship fund at the YMCA. How does that money differ from my membership dollars?
Financial assistance dollars are people dollars—funds used to support people directly through membership and program scholarships or indirectly by underwriting critical programs—particularly for youth—that are not self-supporting.
Am I paying for all the new improvements I see around the Y?
A portion of membership fees are used for routine maintenance to ensure the quality of the facility. While some of your fee is also used to fund improvements, a good portion of the improvements are funded with donated dollars.
Doesn't the YMCA receive United Way funding? Where do those dollars go?
The YMCA does receive funding from the United Way. All of those dollars are used for specific youth programs. Not for memberships. The United Way has very specific guidelines for how those funds may be used and the YMCA complies with those guidelines in all cases.
I only use a certain facility or equipment. Why can't I pay a prorated fee and not use all services?
Several years ago, members were surveyed and a majority preferred an all-inclusive membership over an "a la carte" membership. As a result, we restructured our membership package to its current format. Follow-up surveys indicate that we are currently meeting a majority of members' needs with this package. Offering a menu of different membership options also poses major problems with limiting access to our facilities. Retrofitting our facilities and adding staff to administer multiple membership tiers would increase costs for all membership types.
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